Let’s
connect

We are happy to help you with your questions

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Optie 3: (sales) Like it is + voorbeelden

Success in retail starts
when every customer
moment matters
.

 

 

 

Success in retail starts with paying attention to every customer moment.

 

In retail, expectations are higher than ever. Only by surprising customers in-store, during delivery or through customer service can you create truly satisfied customers. This approach increases revenue and builds a loyal fan base.

 

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Training strengthens personal growth and customer focus

True stars in retail continuously train their employees and turn every customer moment into an opportunity to excel. This improves service quality and boosts employee engagement. In short, better performance and happier customers.

Employees become productive faster

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Sneller productief
make fewer mistakes

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maken minder fouten
drive customer loyalty

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zorgen voor terugkerende klanten
boost your revenue

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verhogen je omzet
and stay with your company longer

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en blijven langer voor je werken
Discover how it works

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Empower your people and amaze your customers, like

 

PVH       logo Gall&Gall      bol.com logo      WE Fashion logo        Just-Eat-logo      HEMA logo      G-Star      Picnic_logo.svg

Empower your people and amaze your customers, like

 

PVH  Just-Eat-logo HEMA logo bol.com logo Picnic_logo.svg 

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With TinQwise training, your employees will exceed every customer moment

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Onboarding

Successful employees from day one

Property 1=Backpack 1

 

Basics of sales

Enable employees to achieve sales

Property 1=Sale-1

 

Customer experience

Exceptional service is a winning game

Property 1=Customer experience 3

 

Dealing with aggression

Stress-free de-escalation

Dealing with agression-1

 

Feedback

Improve team collaboration and culture

Property 1=Feedback

 

Vitality

Energised people perform best

Property 1=Watch

 

Leadership

Teams deserve leaders who inspire them

Property 1=Variant5

 

Ready to use and fun to learn

Why you do achieve results with our training programmes

Our ready-to-use trainings are easy to implement and instantly effective. Your team can get started right away. No hassle, just results.
programmes retail page

Personalised, goal-driven trainings with a playful twist. Because learning only truly works when it’s fun and motivating.

fun learning

Whether it’s about boosting revenue or improving customer satisfaction, our trainings strengthens your key KPIs. With smart tools for automation and reporting, you’ll always have clear insights into progress.

reporting-1

Completely in line with your brand experience. From branding to practical examples, our trainings seamlessly aligns with your identity.

branding

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programmes retail page
fun learning
reporting-1
branding

How we help other retail brands grow

The Book of Rituals
Picnic Academy
Hunkemöller Academy
Picnic Academy
Hunkemöller Academy
The Book of Rituals
Hunkemöller Academy
The Book of Rituals
Picnic Academy

The Book of Rituals

From day one, The Book is there for you with knowledge basics, practical tips and short, to-the-point content. Exactly what you need on the shop floor, at the right time.

Picnic Academy

Consistent service starts with the right skills. With the Picnic Academy, you will learn exactly what it takes to deliver groceries with a smile.

Hunkemöller Academy

HKM Academy's mobile first design makes learning easy and fast. You always know where you left off and you put training courses live without the hassle!

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In één klap iedereen blij met trainingen op maat

Lisa
Voor elke uitdaging een training

Voor elke uitdaging hebben wij al een leerprogramma klaarstaan. Helemaal afgestemd op jouw behoeften, direct inzetbaar én klaar voor actie!

Gerbrand
Direct starten met leren en groeien

Blije medewerkers maken het verschil. Daarom houden we het simpel: gewoon direct starten met leren en groeien. Het resultaat? Medewerkers die direct vooruit kunnen en organisaties die daarvan meeprofiteren!

Celestine
Trainingen met meetbare resultaten
Zie direct resultaat met onze trainingen. Alles is meetbaar: van de voortgang van deelnemers tot impact op leerdoelen en bedrijfsresultaten. Zo weet je precies hoe trainingen bijdragen aan succes. Verantwoording afleggen? Makkelijker (en leuker) dan ooit!

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This is how we work

Instant happiness for everyone with custom trainings

Lisa Tromp

A training programme for every challenge

We have a learning programme ready for every challenge. Tailored to your needs, ready for immediate use and ready for action!

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Gerbrand van Putten

Grow on your terms, at your pace

Ready to grow in your career? With our trainings, you can get started right away. Learn what you need, when it suits you, on any device. Unlock your full potential and truly make a difference!

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Celestine Ponet

Trainings with measurable results

See immediate results with our trainings. Everything is measurable: from participant progress to the impact on learning objectives and business outcomes. This way, you know exactly how training contributes to success. Need to report on results? It’s easier (and more fun) than ever!

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Meer dan 50 TinQers helpen 130+ retailers om hun medewerkers te trainen om dagelijks klantverwachtingen te overtreffen

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Questions from retailers

How do I ensure that the right people learn what they need at the right time?

 

At TinQwise, we ensure the right people learn what they need at the right time by making learning smart and personal. Here’s how we do it:

Targeted training: We design training programmes tailored to specific roles, teams or levels within your organisation.

Timing is everything: Our platform delivers training precisely when it’s needed, whether during onboarding, promotions or new projects.

Relevant content: Forget one-size-fits-all. We provide learning content that matches the challenges and goals of your employees.

Data-driven learning: With intelligent reporting and analytics, we track who needs what knowledge and where extra attention is required.

This way, learning becomes not just effective but also efficient. Everyone learns exactly what they need, when they need it.

How do you make training courses so attractive that people want to attend them?

 

By making learning fun, relevant and personal. With gamification, we excite employees with interactive, recognisable content and challenges that motivate. We tailor training to what employees really need. This makes learning flexible, accessible and an experience that inspires and delivers results.

I lack people, budget and expertise. Can you help me?

 

Absolutely, we can help you! We understand that not everyone has the people, budget or expertise to develop learning solutions themselves. That's why we offer smart, efficient solutions that completely unburden you.

Training your way

Our experts guide you every step of the way, from concept to implementation. With our ready-to-use training courses, you choose what suits your organisation best:

  1. Do it yourself: Use our platform and get started directly with Adapt & Go programmes.
  2. Work together: We work together to create a learning solution that suits your organisation, including company-specific content.
  3. Let us do everything: We take everything off your hands-from design to implementation.

What if you are limited in people, budget or expertise?

  • Budget: We have scalable, ready-to-use training that fits within your resources.
  • People: Don't have a team? Our experts are ready to support you.
  • Expertise: You don't need to reinvent the wheel yourself. Our Adapt & Go programmes are already 80% ready, with didactically strong and substantive content. We only add company-specific adaptations, so that it fits your organisation perfectly.

With our approach, you always get a training solution that makes an impact. Which option will you choose?

How can people attend the trainings?

 

With TinQwise, employees follow training in the way that suits them best. Laptop, smartphone, tablet or face-to-face? Our learning platform makes learning flexible, accessible and, above all, fun.

Here's how it works:

  • Anytime, anywhere: Employees can start at any time and any place, whether they are in the office, on the road or at home.
  • Multi-device accessible: The platform works flawlessly on all devices, allowing everyone to choose what works best.
  • Blended capabilities: Combine online learning with interactive face-to-face sessions for an optimal learning experience.
  • User-friendly: With an intuitive interface, participants find their way through the training effortlessly.
  • Playful learning: Our training courses are not only effective, but also fun. With gamification and serious games, we motivate and challenge participants.

This way, learning becomes an experience that inspires employees and makes an impact.

Which learning platform is behind these courses: an LMS or an LXP?
 
There is no standard LMS or LXP behind our training courses, but a learning platform that fits your business goals and needs exactly. Our platform combines the structure and functionalities of an LMS with the personalised, interactive learning experience of an LXP. So you get the best of both worlds: user-friendliness, personalised content and a focus on learning that makes a real impact.
 
Learn more about our learning platform here.
 
Why should I choose TinQwise and not another provider?

 

With TinQwise, you choose more than just a learning platform: you choose impact. Our ready-to-use programmes are specifically designed to tackle the biggest challenges within retail. From increasing customer focus to improving service quality. We make learning fun, personal and goal-driven with learning solutions that perfectly match your organisation, employees and goals.

What makes us unique:

  • Tailor-made experience: Our training courses fit seamlessly with your brand identity and culture.
  • Focus on results: Everything we create is measurable and aimed at real behavioural change and impact on your business results.
  • Playful and goal-driven: Learning should be fun! We combine playful elements with touching content to keep your employees motivated.
  • Personal approach: We work with you, not for you. Together, we create a learning experience that takes your organisation forward.

With TinQwise, you choose for innovation, quality and learning that really works. Because why would you expect anything less?

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Begin je leeravontuur! Vector (10) Arrow 3

Gefeliciteerd met de eerste stap naar de wereld van kennis en groei.

We bieden je graag een gratis proefversie aan van ons geavanceerde leerplatform!

Start je trial en...

  1. Train al je medewerkers op één platform
    Wil je medewerkers van verschillende afdelingen, rollen of zelfs landen op hetzelfde platform trainen? Geen probleem! Zorg ervoor dat elke groep op het juiste moment de juiste kennis krijgt.
  2. Test alle platformfuncties
    Wil je een leerplatform dat elke medewerker herkent? Jouw HR-systeem koppelen aan je leerplatform? Opleidingscertificaten uitdelen?
    Check! Dit valt eenvoudig te regelen.
  3. Moeiteloos leerinhoud creëren
    Content creëren is nog nooit zo makkelijk geweest. Schrijf en bewerk snel content en werk samen met je team op één plek.
  4. Probeer verschillende interactieve leeractiviteiten
    Van swipe cards en open vragen tot video's en quizzen - alles wat je nodig hebt om de leerervaring van je medewerkers te verbeteren.
Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

A strong vision for retail

We are TinQwise

Empower your people, amaze your customers

Every employee is a powerful ambassador. At TinQwise, we help bring out that power with goal-driven, playful and personalised learning programmes tailored to your needs.

From customer service and shop floors to first impressions at the door, retail is all about one thing: delivering the ultimate customer experience. When your service is consistent, and every customer interaction gets the attention it deserves, people will keep coming back. That’s the secret to retail success.

TinQwise equips your employees with the tools to excel, making them proud of their work and ensuring your customers always enjoy the best experience. With our playful and personal programmes, you’ll build a team that truly connects with your brand and turns every customer moment into something extraordinary.

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Empower your people, Amaze your customers Arrow 3

Jouw leerplatform voor het onboarden van WE Fashion sales employee Layer_1 (1) HEMA Customer serviceverkoopmedewerkers

 

Empower your people, Amaze your customers Arrow 3

Jouw leerplatform voor het onboarden van WE Fashion sales employee HEMA Customer serviceverkoopmedewerkers

Transformeer je nieuwe klantenservice- en winkelmedewerkers snel tot waardevolle teamleden die uitblinken in klantgerichtheid en verkoopvaardigheden. Onze leerprogramma’s trainen en motiveren je team voor topprestaties die klantverwachtingen overtreffen.
Vraag een demo aan en ontdek hoe wij jouw medewerkers in no-time thuis laten voelen en productief maken.

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Vraag een gratis demo om meer te leren

Klaar om de mogelijkheden te verkennen?

Vul je gegevens in en laten we een persoonlijke demo op maat voor je plannen.

Ontdek uit eerste hand hoe onze oplossingen jouw ervaring kunnen transformeren.

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Group 7066

Contact us

How do you improve the customer experience? How do you ensure consistent service quality? How do you grow as a retail brand? Start your free trial or contact one of our TinQ'ers. They think along with you and are guaranteed to take you further!

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Let’s
connect

We are happy to help you with your questions

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Empower your people
Amaze your customers

The Netherlands

Mussenstraat 15
1223 RB Hilversum


Belgium

Ankerrui 9
2000 Antwerpen

 

Contact

+31 35 538 56 56
info@tinqwise.com

Insights
12 learning technology awards