Mussenstraat 15
1223 RB Hilversum
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Customer Experience
Exceptional service is a winning game
Exceptional service is a winning game
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Onboarding
Introduce employees to the basics of Customer Experience.
Introduce employees to the basics of Customer Experience.
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What you get:
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A Dynamic, Fully Online CX Programme
Master the essentials like greeting a customer, making the connection and going the extra mile.
Diverse Learning Experiences
Engage with a mix of interactive micro-learnings, hands-on assignments, quizzes, and a scenario-based game designed to practice with challenging CX scenario's in a simulation.
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Final Knowledge Assessment
Put your expertise to the test with a comprehensive exam, ensuring you’re ready to boost CX with confidence.
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Final Certificate
Showcase your accomplishment with a certificate of completion to enhance your professional profile.
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Impact Survey
Measure and analyse the effect of the programme.