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Exceptional service is a winning game
Exceptional service is a winning game
Train your employees in a customer-centric approach. They navigate through each stage of the customer journey and get practical examples to spot opportunities and tackle challenges.
Heading 1
with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Introduce employees to the basics of Customer Experience.
Introduce employees to the basics of Customer Experience.
Heading 1
with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Choose your plan
Entry
Introduce employees to the basics of CX.
Boost
Equip employees with skills to elevate CX.
Advanced
Build a customer-first culture.
What you get:
A Dynamic, Fully Online CX Programme
Master the essentials like greeting a customer, making the connection and going the extra mile.
Diverse Learning Experiences
Engage with a mix of interactive micro-learnings, hands-on assignments, quizzes, and a scenario-based game designed to practice with challenging CX scenario's in a simulation.
Final Knowledge Assessment
Put your expertise to the test with a comprehensive exam, ensuring youβre ready to boost CX with confidence.
Final Certificate
Showcase your accomplishment with a certificate of completion to enhance your professional profile.
Impact Survey
Measure and analyse the effect of the programme.