Customer Experience

Exceptional service is a winning game

Train your employees in a customer-centric approach. They navigate through each stage of the customer journey and get practical examples to spot opportunities and tackle challenges.

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Onboarding

Introduce employees to the basics of Customer Experience.

Online

Learning experience

Unlimited

User access

€300 p/m

Investmen

4.2

Reviews

60+

Purchases

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Choose your plan

Entry

Introduce employees to the basics of CX.

Boost

Equip employees with skills to elevate CX.

Advanced

Build a customer-first culture.

What you get:

A Dynamic, Fully Online CX Programme

Master the essentials like greeting a customer, making the connection and going the extra mile.

Diverse Learning Experiences

Engage with a mix of interactive micro-learnings, hands-on assignments, quizzes, and a scenario-based game designed to practice with challenging CX scenario's in a simulation.

Final Knowledge Assessment

Put your expertise to the test with a comprehensive exam, ensuring you’re ready to boost CX with confidence.

Final Certificate

Showcase your accomplishment with a certificate of completion to enhance your professional profile.

Impact Survey

Measure and analyse the effect of the programme.

Let’s
connect

Exceptional service is a winning game